Refund Policy
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Effective Date: 25-05-2024
At Suman Murkuri, we strive to provide high-quality financial education that meets your needs and expectations. We understand that circumstances may change, and we want to ensure your satisfaction with your purchase.
Refund Eligibility:
- Within 7 Days of Purchase: If you are not satisfied with your course purchase for any reason, you may request a full refund within 7 days of the original purchase date.
- Before Course Access: To be eligible for a refund, you must not have accessed more than 25% of the course content. This allows you to evaluate the course material and determine if it’s the right fit for you.
Non-Refundable Items:
- After 7 Days: Courses are not eligible for a refund after 7 days from the date of purchase.
- Accessed Content: Courses where you have accessed more than 25% of the content are not eligible for a refund.
How to Request a Refund:
- Contact Us: To initiate a refund, please contact our support team at help@sumanmurkuri.com within the 7-day refund period.
- Provide Information: Include your order number and the reason for your refund request.
- Refund Processing: Once your request is approved, we will process your refund within 7 business days. The refund will be credited back to your original payment method.
Exceptions:
- Exceptional Circumstances: We may consider refunds outside of the standard policy in exceptional circumstances. Please contact our support team to discuss your situation.
By purchasing a course from Suman Murkuri, you acknowledge that you have read and understood our Refund Policy.
We are committed to providing you with valuable financial education and ensuring your satisfaction. If you have any questions or concerns, please don’t hesitate to contact our support team.